Order/ Payment/ Shipping

Order

You can order via email or fax.
Email kontakt@traeume-aus-edelstahl.de
Fax (Germany) 0049 - 4343 - 4940409

If you want to order, please send us the following informations:

  • your name (first name & surname)
  • your address and the delivery address
  • your email address to transmit the acknowledgement
  • the item name (such as Neck-bracelet curved, stainless steel cuffs, glansring,...)
  • number of items
  • your measurements - please note our measurement guide
  • and (if you want) your telephone number for check back

 

After you've send your order, we try to transmit immediately an acknowledgement of order to you. If you don’t get the acknowledgement within 3 workdays, you have to submit your order again.

 

We are a small factory. Some goods may will be send within 3 - 7 days. Since we produce most of the range according to your individually wishes and requirements, we must be reserving a delivery time from 3 to 4 weeks. We appreciate your understanding that we can begin with the production only after receipt your payment. Thank you.

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Payment

All prices include all taxes and other price components. In addition there are supplies and shipping costs which we report separately.

 

You can choose from the following payment methods:

  • Bank transfer (prepayment)
    Our bank details would sent with your order confirmation.
  • PayPal (prepayment) + 5,- €
    We divide our account along with your order confirmation.

Shipping

We ship worldwide via DHL /German Post.

 

Every package is insured and gets a tracking number that enables you to follow the shipment. Rest assured we will do everything to keep your postage costs as low as possible.

ITEM IS SENT IN DISCREET PACKAGING.

DHL parcel international

(© DHL)

* All prices are final prices and VAT-free in accordance with VAT legislation unless otherwise indicated in the individual prices quoted.

 

Liability:

The maximum liability on DHL Paket items using the Premium service

is 500,- €.

Summary of prices:

(prices in EURO/ €)*

Weight
in kg
Zone 1
Standard/ Premium

Zone 2

Standard/ Premium

Zone 3
Standard/ Premium
Zone 4
Standard/ Premium

up to
5 kg

17,-  / - 30,-  / 38,50 37,- / 55,- 45,- / 67,-
up to
10 kg
22,- / - 35,- / 47,- 48,- / 84,- 58,- / 105,-

More information? Please contakt us! kontakt@traeume-aus-edelstahl.de

Zone 1
(EU)
Zone 2
(Europe
outside EU)
Zone 3
(World)

Zone 4

(Rest of world)

Belgium,

Bulgaria,

Denmark,
(except Faröe Islands, Greenland),

Estonia,

Finnland (except Äland Islands),

France

(except overseas

departements and territories),

Greece

(except Mount Athos), United Kingdom (except the Channel Islands),

Ireland,

Italy

(exeptLivingo& Campione d´Italia),

Latvia, Lithuania, Luxembourg, Malta,

Monaco, Netherlands (exept non-european territories), Austria, Poland,

Portugal,

Romania, Sweden, Slovakia,
Slovenia, Spain  (except Canary

Islands, Ceuta & Melilla), Czech Republic,

Hungary,

Cyprus (exept Nortern Cyprus).

Äland Islands (Finnland), Andorra,

Belarus,

Mount Athos (Greece), Bosnia-Herzegovina, Campione d´Italia (Italy),
Ceuta (Spain),

Färöe-Islands (Denmark),

Iceland,

Channel Islands (United Kingdom), Canary Islands (Spain),

Croatia,

Liechtenstein,

Livigno (Italy), Macedonia,

Melilla (Spain), Moldavia,

Montenegro, Norway,

Russian Federation, San Marino,

Switzerland,

Turkex,

Ukraine,

Cyprus (Nothern Cyprus).

Egypt, Bahrain,

Israel,

Canada,

Qatar,

Marocco,

Saudi-Arabia, Tunisia,
United Arab Emirate, United States of America.

All countries and territories not covent by  zones 1, 2 or 3.




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